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Privacy policy

Introduction

Welcome to Solo-io, a luxury italian designs fashion brand. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

1. Information We Collect

When you visit or make a purchase on www.solo-io.com, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Billing Information: Payment details necessary to process your transactions.
  • Order History: Details of products you have purchased.
  • Technical Data: Information about your device, browser type, IP address, and browsing activity.

2. How We Use Your Information

The personal information we collect is used to:

  • Process Transactions: We use your billing information to process your orders and deliver products.
  • Communicate with You: We may use your email address and phone number to send you order confirmations, shipping notifications, and updates about our products and services.
  • Email Broadcasts: With your consent, we use your email address and phone number to send promotional offers, newsletters, and other marketing communications. You can opt out of these communications at any time.
  • Improve Our Services: We may use your information to enhance our website, personalize your shopping experience, and analyze trends.

3. Sharing Your Information

Solo.io respects your privacy and will never sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.

4. Data Security

We take data security seriously and implement a variety of security measures to protect your personal information. We use secure servers, encryption, and other industry-standard practices to safeguard your data during transmission and storage.

5. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Update or correct any inaccuracies in your personal information.
  • Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

If you are accessing our website from outside the United Arab Emirates, please be aware that your information may be transferred to, stored, and processed in the UAE. By using our website, you consent to this transfer of information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@solo-io.com
Phone: +971 56 343 4640
Address:Β Dubai, UAE

Last update: 17 Aug 2024

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