Terms of Service

Welcome to Solo.io

These Terms of Service ("Terms") govern your access to and use of the website www.solo-io.com ("Website") and the services provided by Solo.io ("Company," "we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our Website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website.

2. Eligibility

To use our Website and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater. By using our Website, you represent and warrant that you meet this eligibility requirement.

3. Account Registration

You may be required to create an account to access certain features of our Website. When creating an account, you agree to:

Provide accurate, current, and complete information.
Maintain the security of your account by protecting your password and restricting access to your account.
Notify us immediately of any unauthorized use of your account.
Take responsibility for all activities that occur under your account.

4. Product Information and Availability

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our Website are accurate, complete, reliable, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

5. Orders and Payment

By placing an order on our Website, you agree to provide valid payment information and authorize us to charge the applicable fees. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or fraudulent or unauthorized transactions.

6. Shipping and Delivery

We offer worldwide shipping for our products. Shipping times and costs vary depending on your location and the shipping method selected at checkout. Please refer to our Shipping Policy for detailed information on delivery times and charges.

7. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Return Policy for instructions on how to return or exchange an item. Returns and exchanges are subject to certain conditions and time limits.

8. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of Solo.io or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express written permission.

9. User Conduct

You agree not to use our Website for any unlawful or prohibited activities, including but not limited to:

Posting or transmitting any false, misleading, or fraudulent information.
Engaging in any activity that could harm, disrupt, or impair the functioning of our Website.
Attempting to gain unauthorized access to our systems or accounts.
Violating any applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by law, Solo.io shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Website or the products purchased through our Website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold Solo.io, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of our Website or violation of these Terms.

12. Modifications to the Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: support@solo-io.com
Phone: +971 56 343 4640
Address: Dubai, UAE.